Support
Help and questions
Most answers are below. If something's broken or you're stuck, write to me. I read every email myself.
To report a bug, include your phone model, the game version (shown at the bottom of Settings) and what you were doing when it happened.
Frequently asked
Will I lose my garden if I change or reset my phone?
Right now, yes. Your garden is saved only on your phone, so uninstalling the game or switching phones starts a new one. I'm adding cloud saves for the public beta so your garden can follow you.
Can my flowers die?
No. Nothing wilts, gets sick or dies. Watering speeds a plant along, and pests and weeds only slow that boost down. A dry plant still grows.
How does crossing work?
Every flower carries two copies of each gene, and you only see the stronger one. Cross two flowers and the seed gets one copy from each, picked at random, so two plain parents can give you a striped bloom if they both carry stripes. How breeding works goes through it with real odds.
What's the Florilegium?
Your book of flowers. A florilegium (flor-ih-LEE-jee-um) was a painted book where botanists kept a portrait of every flower they found. Yours gets a page for each new kind you grow, and shows a question mark for the ones you haven't.
Do I need to be online?
No. The game works fully offline.
Does it cost anything?
The test version is free, with no purchases and no ads. When it launches it'll still be free to play. There may be a small shop and optional videos you can choose to watch for a boost. There will never be ads that pop up on their own, and nothing you need to keep your garden going.
How do I turn reminders on or off?
Open Settings in the game and switch bloom reminders on or off. You can also turn them off in your phone's notification settings. You'll get at most one a day, and never between 9 pm and 8 am.
Which phones can play it?
Android first, then iOS. I test on a Samsung Galaxy S22+, and I want it to run smoothly on most phones from the last few years. If it doesn't on yours, please tell me which phone it is.
How do I delete my data?
Use Settings → Reset save to start over, or uninstall the game to remove everything. I don't keep any of your data. The privacy policy has the details.